Thank you for choosing Stub Alert.

If you are not satisfied with our service and want a refund then please have a look at the following:

We typically have a NO REFUND POLICY. MAINLY BECAUSE WE ALLOW YOU TO APPROVE ANY PROOF / PREVIEW BEFORE YOU MAKE ANY PAYMENT (MAILINGS OR DIGITAL COPIES). ANY DELIVERIES OR PICKUP, YOU (THE CUSTOMER) ARE ABLE TO VIEW THE HARD COPY THEN PAY. ONCE ITEM IS DELIVERED OR RECEIVED VIA PICK UP, THE ORDER / TRANSACTION IS COMPLETE AND CLOSED. ONCE YOU HAVE APPROVED YOUR STUB, THERE ARE NO CHANGES TO YOUR ORDER. ALSO NO REFUNDS ON ANY VERIFICATIONS. NO REFUNDS, NO EXCEPTIONS!

Refund is ONLY possible if:

• You received the wrong order via Mail.
• You paid twice (Double Payment) for the same stub order.

If you have not received your order for any reason:

• Let us know, and we will promptly send you out a new one (IF, it was our fault that you did not receive your stub). If it is determined that you put the wrong mailing address or mailing was sent to wrong location, stolen mail, etc (any other reason that’s not our fault), we will NOT issue a refund.

Contact Us:

For any queries, you can contact our email support 24 hours/7 days a week at: [email protected] or you can also fill up the contact form here.